Guides
Guides you can follow yourself
Plain-language how-tos for the website problems that come up again and again. Follow them on your own, or get in touch if you would rather hand it over.
- Your AI assistant answers customers wrongly? Five checks to keep it on track
- An assistant that invents prices, promises or policies costs you trust. Five practical checks: a narrow scope, approved sources, a human for anything that matters, a clear handoff and a test list you re-run.
- Why your email lands in spam, and how to fix it in three DNS records
- Mail from your own domain needs SPF, DKIM and DMARC so receivers can trust it. How to read the result in Gmail, what each record does and how to set them up step by step.
- What website maintenance should include, and what to ask before you sign
- Hosting, maintenance and support are three different things. Seven questions to ask any provider before you agree to a monthly plan.
- Is your website out of date? Five checks for updates, plugins and backups
- Old software and forgotten plugins are a common way sites get hacked or break. Five practical checks: list what runs, update on a routine, remove what you do not use, keep backups you have restored, and know who is responsible.
- Does your website need an AI notice? Five checks
- If your website has an AI chatbot, writes with AI or sends data to an AI service, visitors should be told. Five practical checks and a two-minute self-check.
- Your link shows the wrong preview? Five checks for link previews
- When you share a link, chat apps and social networks show a preview card. Five checks if it shows the wrong image, the wrong title or nothing.
- Launch check: five things to test before your website goes live
- Five quick checks for the day before launch: a clear first sentence, contact in two taps, a phone that works, legal pages and findability on Google.
- Can customers find you on Google? Five checks for your website
- Five quick checks to see whether Google can find your business: is the site indexed, not blocked, clear titles, a complete Business Profile and reviews.
- Can AI assistants use your product? How to make it agent-ready
- Find out whether an AI assistant can use your product today, and how to open one workflow to it safely, starting read-only. The first checks take an hour.
- Your website is slow on phones: why and how to fix it
- Find out what slows your site down on phones and fix it one change at a time. Measuring takes minutes and the first fixes need no developer.
- Your contact form says “sent”, but nothing arrives
- Find the point where your messages get lost and fix it, one check at a time. The first checks need no developer.
Stuck on something else?
Tell me what you are seeing. I reply within one working day, and a guide may come out of it.