Hosting
Where does it run?
The server, the domain, the connection and uptime. Without it, nobody can open your site.
Maintenance and support
Your site or app, looked after once it is live
Hosting keeps your site online. Maintenance keeps it working, up to date and safe, and improves it over time. I do both, or only the part you need.
Free, no obligation. Send a message or book a video call.
Hosting and maintenance are two jobs
They are often sold together, but they answer different questions. A host usually does not cover updates, a broken plugin or a security clean-up. That is what maintenance is for.
Maintenance
Who looks after it?
Updates, security, backups, fixes, small changes and new features. Without it, a live site slowly falls behind and becomes a risk.
What maintenance and support covers
- Updates and security
- Software, plugins and dependencies kept current, and known security problems closed before they are used against you.
- Backups you can restore
- Regular backups, and a restore that has been tried, not just assumed to work.
- Daily checks
- An automatic check opens your live site every day. If something breaks, I know before your customers do.
- Fixes
- Something stops working? You write to me, I find the cause and fix it. How fast is agreed with you in writing, by urgency.
- Changes and small improvements
- Text, images, a new page or a small tweak. A few hours a month are included, the rest is billed by the hour.
- New features
- Something bigger, such as a new booking flow or an integration, is quoted separately with a fixed price and date before work starts.
How it works
Clear scope first, so you always know what is included.
- A first look
- I check the current state: what runs where, what is out of date, what is at risk. Free, and you get it in plain words.
- A written scope
- What is included, how fast I respond, how many hours a month, and what is quoted separately. No surprises later.
- A monthly list
- Every month you receive a short list of what was actually done, so you can see the work.
How it is priced
The structure is simple and agreed in writing before anything starts. Amounts depend on your site and are quoted after the first look.
- A fixed monthly base
- Ongoing care has one monthly price, so you know the cost every month.
- Hours included
- A number of hours is included each month. If you need more, the hourly rate is stated up front and nothing is done without your OK.
- Bigger work is quoted separately
- New features or larger changes get a fixed price and a date before work starts.
Already have a site or app?
It does not need to be one I built. I can look after what is already there.
- Taking over
- I learn your existing site or app, document how it works and take over the ongoing care, so you have one person to call.
- An independent check
- Someone else built or changed it and you want to be sure it was done properly? I review the work and the running system and tell you honestly what I find.
Not sure what you need?
Tell me what you have and what worries you. I will say what is worth looking after and what is not.